SUPERVISION AND MANAGEMENT

  • Effective Management Part 1 : Managing Yourself
  • Effective Management Part 2 : Managing the Team
  • Supervisory Skills Part 1 : Personal Effectiveness
  • Supervisory Skills Part 2 : Managing Staff
  • Executive Assistants Course
  • Management Effectiveness Analysis
  • Human Resource Management
  • Effective Branch Management Workshop
  • Team Building Workshops
  • Leading and Managing Successful Teams
  • Strategic Planning Workshop
  • Managing Change
  • Management by Objectives (Results) Workshop
  • Creative Problem Solving and Decision Making
  • Creative Thinking
  • Time Management
  • Managing Meetings
  • Managing Stress
  • Successful Project Management
  • Effective Interviewing Skills
  • Selection Interviewing
  • Performance Appraisal Workshop
  • Performance Management
  • Coaching and Mentoring Skills
  • Business and Report Writing Skills
  • Effective Business and Sales Presentations
  • Product Analysis Workshop
  • Training the Trainer
  • Training Skills for Line Managers
  • Facilitation Skills Workshop
  • MARKETING AND SELLING

  • Service Excellence Workshop
  • Working with Others
  • Marketing Bank Services
  • Marketing and Selling Investment Products and Services
  • Selling Skills (Introduction / Intermediate)
  • Negotiating Skills Workshop
  • Successful Sales and Account Management
  • Relationship Management Workshop
  • Customer Care for Managers
  • Customer Service on the Telephone
  • Improving Productivity and Service Quality
  • Dealing with People

  • FINANCE AND CREDIT

  • Risk Management Workshop
  • Finance for Non Financial Managers
  • Financial Accounting
  • Financial Analysis
  • Credit 1 : Introduction to Bank Lending
  • Credit 2 : The Credit Officers Workshop
  • Management of Lending and Recognition of Problem Loans
  • Credit Collection
  • Consumer Credit Programme
  • BANKING

  • Principles of Banking
  • Current, Savings and Deposit Accounts
  • Accounting for Bank Operations
  • Funds Transfer
  • Finance of International Trade
  • Foreign Exchange Products
  • Credit Products
  • Treasury Operations
  • Investment Products and Management
  • Fraud / Counterfeiting and Money Laundering


  • ACTIVITY LEARNING

  • Teambuilding
  • Problem Solving and Decision Making
  • Communication

  • NEURO LINGUSITIC PROGRAMMING (NLP)

  • NLP for Performance Excellence
  • Learning Enhancement Training
  • NLP for Class Room Communication (Teachers Training)
  • NLP for Managers